Category Archives: Business

Business with a special emphasis on Small Business. How to set up businesses, idea generation, and diverse topics focused on that niche area.

Bye Bye Mobile Money


Twenty years ago, as a young graduate fresh on the job market, I had a job and each time my salary came, I would put aside some money to send to my parents in the village. Whilst I couldn’t visit the village monthly, I made an effort to do so every three months.

Each visit had the primary purpose of taking money to the old folks, after which other demands came up too. However, in hindsight, I realise that meeting them, talking and enjoying home grown food was a very big benefit that came with this quarterly pilgrimage. It usually took me close to 6 hours to make the trip to Butaleja as it involved taking a bus ride from Kampala to Mbale Town only to wait for over an hour seated in a taxi heading for Butaleja waiting for passengers.

Being a technologist, when we eventually embraced mobile technology and its subsequent innovations like Mobile Money, I was in awe. This time round, I didn’t have to make frequent trips to the village but also had an opportunity to send money at any time I felt like in a convenient manner.

Mobile Money (MM) has been fundamental towards my projects that I handle remotely especially in farming as it proved to be the most cost effective means on my part.

Come 2018, a proposal to increase taxes affecting the MM service is tabled in parliament. Without applying any basic reasoning, the Members of Parliament proceeded to approve it yet a few months earlier, they had been in support of the National Financial Inclusion Strategy (2017-2022) which stated thus; In 2015, only 16% of the population had a bank point of service within one kilometre of a home, whereas 54% of the population had a mobile money point of service within one kilometre.”

In 2015, there was one Mobile Money agent for every 185 adults while during the same period, only 3 bank branches existed for the same number of people.

The same strategy document underscored the fact that, Between 2009 and 2013 Uganda experienced a significant increase in financial inclusion and much of this was driven by the growth of mobile money from 500,000 registered users in 2009 to 7 million active users of mobile money in 2016. As of 2015, 31% of the adult population in Uganda had used mobile money in the past 90 days and was considered an “active” user. This places Uganda as one of the leading markets in the world in terms of mobile money usage.”

If on one hand you profess interest in increasing financial inclusion countrywide and them come up with prohibitive taxes on the other hand, it beats our understanding by far. Is it an attempt to throw the baby with the bath water?

Considering the significant increase in transaction costs that come up to nearly 6% of the funds transferred, I have had to make a tough decision.

I AM QUITTING MOBILE MONEY !!!!

Under the current dispensation of taxes that begun on 1st July 2018, I find it grossly unfavourable to use MM services for my transactions. It is time for me to consider a repeat of my money transfer practices of the 1990s.

It’s obscene for one to be charged UGX 50,000/= (USD 12.5) to transfer UGX 1,000,000/= (USD 256). I insist that principles of taxation call for fairness. Matters are worsened by the fact that as a Ugandan, I hardly see any improvement in the public services to warrant paying all these new taxes of which the #SocialMediaTax is another addition.

Apart from maintaining my Mobile Money account to buy Airtime, pay for Electricity and Water bills, I do not expect to transact i.e. pay out or receive money on my MM line starting 9th July 2018. Someone has to sober up.

James Wire is a Business and Technology Consultant based in Kampala, Uganda
Follow @wirejames on Twitter.
Email lunghabo [at] gmail [dot] com

Are Uganda’s Youths Self entitled and Lazy?


They have mastered the art of crying out to anyone that cares to listen about how jobs are unavailable and even the very few that are, require Technical Know Who. Most of their time is spent on Social Media ranting the entire day while taking breaks off to beg for a few shillings here and there to buy data bundles. It’s actually shocking that this whole talk of no jobs has cemented itself into their mindsets rendering many of them into mental resignation. Others have opted to simply enjoy the ever present facilities of their parents’ homes while they still can.

Since 2001, I have actively been involved in employing youths in different business ventures. My observation has been one of a gradual deterioration in the level of focus they have for work while simultaneously exhibiting a marked increase in the desire for money.

Today’s youth has the luxury of judging the suitability of a job based upon how much is being offered. Even without a family, they will tell you that a job of UGX 400,000/ is not worth it.

Today’s youth has the luxury of wanting very flexible times of work and this should not see them arrive in office before 8am or later than 5pm. Waking up early just to go to work isn’t their kind of thing.

Today’s youth is expecting to miraculously land on a well paying job that offers them perks like medical cover, lunch, transport among others. They want to see themselves buying a car within 6 months of being on that job.

Since 2016, I had this young man (let’s call him Jimmy) hounding me to help him get a job. He took every opportunity on Facebook and WhatsApp to show me how desperate he was to get work. As usual, I didn’t rush because I wanted to see his level of desperacy. Having dealt with youths a lot, I had learnt a thing or two.

After over a year of being hounded, I managed to land Jimmy an opportunity to work in a friend’s company.

Upon being notified of his admission, he was informed about the reporting day. To my surprise and that of my friend, this young man sauntered into office very late for work on his first day. By doing so, he had even missed the induction training that had been done for all the new staff. This training was conducted by an external consultant. When I was notified of this, I recall telling my friend to consider offloading him, something which he opted against in the spirit of a second chance.

Fast forward, littered with days of absenteeism from work, Jimmy wondered why when it came to time for him to get paid, the net amount was less than what he expected. He was reminded of the terms of employment which were clear that he gets paid based upon work done. Feeling aggrieved, he made a decision to quit the job. This is what he shared with me when I reached out to him, I quit the job due to terms and conditions: The time of reporting and departure was 7:30am – 6pm Monday to Saturday and I was coming from Mukono so time management was an issue; Money issues, I was told to be paid 400k per month then was surprised to get 320k reason being I missed some few days minus working but I communicated to them and they told me it’s okay; Finally I had gotten a loan to facilitate my transport issue but then when I received that 320k I remained with few coins so it was hard for me to continue …” I nearly shed a tear upon reading this gibberish. He not only failed to communicate his challenges to his supervisor but also couldn’t share with me (the recommender) yet he was fully aware that I had used my personal influence to get him that placement.

As I regurgitated what this young man had shared with me, my mind went down memory lane to 1997 when as a student at Makerere University, I opted to work for free with a technology company in order to not only gain skills but position myself for a job thereafter. Together with a close buddy of mine, we used to walk to and from work on a daily basis and relied on handouts from office staff for lunch. It was after months of working that they eventually begun giving us a commission on each assignment executed. The money was miniscule but we persevered. This went on until a time when we were eventually given a fixed salary. Despite the challenging circumstances we worked in, our perseverance paid off since we educated ourselves through utilising the free office internet and our next jobs gave us offers that were multiples of our previous salaries.

Today, even a student on internship is likely to complain about not being given transport and lunch at work. Shame! What a shame!

I am sure for those reading this article, some of you have been in my situation. While I await your feedback in the comments section, you probably associate with the feeling of being let down plus the possibility of a broken relationship with someone you have known for years.

For those that want to always be recommended for opportunities, please put in mind the fact that your recommenders have a past filled with credibility that you shouldn’t trample upon with your careless attitude towards life and work.

Unless something changes, I foresee the majority of the current generation of youths leading very lousy lives of non achievement once their parents get out of the way.

While I do not want to put the entire blame of the status-quo on them, it is crucial to point out the bad parenting that has led to this. Today’s parent hardly wants to see the child go through any form of struggle and prefers to provide each and everything that the child cares to place a finger upon. Others do not cultivate the working culture preferring to have workers do each and every task in the home as the kids are appraising themselves with the latest episode of The Kardashians. Matters are made worse by the Fathers who are hardly present in their children’s lives preferring to focus on paying School fees, rent and buying food.

As for the victims (the youths), there is a need for you to get out of your slumber. Your dad and mom shall not be here forever, a time will come for them to die and even while you might be putting faith in the properties they have amassed, a lack of good work ethics shall see you eat through whatever fortune that is left behind. There are examples galore to augment this observation.

While not all youths behave like Jimmy, and I applaud those that have taken the bull by the horn to steer their lives for the better, it is my hope that this article speaks to the numerous Jimmys out there. You know yourselves and it is about time you changed.

James Wire is a Business and Technology Consultant based in Kampala, Uganda
Follow @wirejames on Twitter.
Email lunghabo [at] gmail [dot] com