Tag Archives: africa

Assess Business Opportunities Soberly


Birds of a feather flock together. Being the type that loves talking about business and various entrepreneurship initiatives, I happen to interact with many like minded people. A good number of them are the employed corporate type who admire the grass across the river in the entrepreneurial world. They never tire to gauge opportunities in comparison to their employment benefits.

While their foresightedness is worth admiring, the biggest shortcoming in these discussions is when opportunities are considered worthy or non worthy of pursuit based on how much one is likely to earn.

One case under discussion consisted of someone who went into fruit farming on three acres of land and as part of his business decided to engage in the sale of seedlings. He currently has an annual turnover of 80,000 seedlings and a quick computation puts him at a potential annual income of Ushs 400 Million (Approx US$ 130,000) from the seedlings sale alone. Within no time everyone was all praises for the business and wishing they could get into it asap.

From a cautionary point of view, I always prefer that one takes time to understand the overall implications of engaging in a business before taking that leap. Revenue figures alone tend to be misleading. Key issues that tend to be swept under the carpet as we glorify figures include among others;

  • Setup Requirements

  • Availability of Expertise

  • Customer Acquisition

  • Vision

  • Unexpected Setbacks

  • Available systems to manage money

Setup Requirements: Some business opportunities despite having a lot of potential in earnings aren’t that easy to set up. They usually require making significant sacrifices that could be related to one’s lifestyle, finances, family, current employment among others. I know of cases where some people have had to part with their spouses due to business decisions, others have had to exchange high flying urban lifestyles for a calm and laid back rural existence.

Rice farming may be lucrative based on market demand but  has lots of demands.

Rice farming may be lucrative based on market demand but has lots of demands.

Availability of Expertise: There are opportunities you may pursue and find that the market is short of professionals that you can hire affordably as a start-up. When I was venturing into the Food Processing business, I wanted to have very good packaging material for my products. Unfortunately, what I found on the local market was basic packaging and matters worsened when I failed to come across a packaging professional to help me understand and procure what I needed. This entailed me venturing into self study on packaging using online resources. What I could have done within a month ended up taking over 6 months to achieve.

Customer Acquisition: Its one thing to have the product or service but another to get paying customers. One may be able to match the 80,000 seedlings that our fruit farmer produces in a year but fail to sell even half of them. It has taken that fruit/seedlings farmer ten years to reach his current state of business. Along the way, he has burnt his fingers and perfected his customer profiling. This is something you learn on the job. While you may have the capacity to produce 80,000 seedlings, getting them sold might turn out to be your biggest nemesis.

Vision: What is your vision for the business opportunity? Is it merely to make money? If Yes, then you had better think twice because the day that income stream attracting you dries up, your business might be no more. With a good vision, you can afford to engage a flexible approach such that as trends change, you change with them. When Uganda hosted the Common Wealth Head of Governments’ Meeting (CHOGM) in 2007, an opportunity seeker who had contacts with Government officials quickly set up a recruiting firm with the desire to partake of the large sums of money that had been budgeted for hiring staff. He flourished prior to the event but when it ended, it was evident that he had no clue how to proceed with the Recruiting business. He closed shop within six months after the CHOGM event.

Unexpected Setbacks: Pursuing business opportunities is akin to what Psalms 23 tells us in the Holy Bible, “… though I walk through the valley of the shadow of death, I will fear no evil …” Anyone that has pursued the setup of a business knows that there are moments when you even start doubting yourself especially if what you are pursuing isn’t obviously decipherable by those around you. To make matters worse the script doesn’t usually flow as expected. Just when you are seeing the light at the end of the tunnel, a spanner is thrown into the works. A year into the Food Processing business I talked about earlier, we got a big setback when our sole provider of packaging material wound up and we had no other local alternative. It was such a setback considering that our flagship product had begun picking up. It took us over a year to arrange for alternative supplies from China with a lot of lessons learnt in the process. I also know of a tree farmer who lost over 200 acres of grown pine trees to a fire but he’s still soldiering on. When he starts reaping, while others will be admiring the size of his pay cheque, they most likely won’t have a clue what setbacks he faced.

Available systems to manage money: An armchair business professional will tell you to set up a software to manage your accounts, request clients to pay in the bank among other text book related solutions towards addressing this issue. However, in most developing countries, the economies are largely cash based. Bank transactions are at a bare minimum and it’s the advent of Mobile Money transactions that has lately increased the level of electronic financial penetration. Depending on what business you do, it is likely that the majority might be cash based customers. Whom do they pay the money to? How quickly do you get to know that money has been paid? Where does the paid money end up? How do you disburse money that is meant for business expenses? These are very crucial issues to look into. It’s hard to rely on trusting employees to remit all the money they are paid by customers. Without being in control of how the money comes in and goes out, your business might be a big earner but you’ll most likely end up bankrupt.

So, next time you’re discussing a business opportunity, don’t stop at admiring its revenue potential, lift the veil and look beyond the till. That’s where the real work lies.

Be Slow to Trust in Business


A short while back a friend of mine lost his grandmother and had to got to the village to attend her burial. This friend of mine runs a small business that records music and videos for customers in one of the Kampala Suburbs.

For the uninitiated, in Uganda, due to the social fabric we have starting from family to the clan (which is a collection of families) and then up to the tribe (a collection of clans), we always show respect by ensuring that we attend to others’ misfortunes within that social circle. Hence it is considered very selfish of one to hear of a relative’s death and not do anything about it.

Prior to departing, he decided to hand over his operations to a young man he has known for years and had reason to trust him. Having explained all the operational issues to him, he set off for the burial confident that business continuity in his absence was sorted.

Some days later, he returns from the village and on doing an audit of his business, he practically found everything messed up. There was no money from daily sales, stock was down to almost nothing, the computer hardware had been compromised with some parts exchanged for poorer alternatives. To make matters worse, this is someone he has known and been with for a long time.

This brings us to the subject matter, Trust in Business. This topic isn’t new to anyone that has had a stint in business. Trust is an issue when dealing with partners, employees and customers. I dwelt on the issue of selecting partners in this post and trust is one of those silent considerations that are always at the background of your decision.

On the part of customers, a raw material supplier to my food processing business had grown immensely and made a lot of progress in his business. Within a year of operation, he had become an exporter to Rwanda and the DRC. He had this customer who would buy his products in bulk. Ordering for a 4 tonne truck each time. Due to the seemingly cordial relationship that had come up between them, my supplier begun extending credit to this customer from Rwanda who would proceed to pay up once the goods were delivered. A time came and the customer ordered for three 4 Tonne trucks on credit and as usual my supplier went ahead to fulfill his part of the bargain. That is the last time he heard of that customer. This single move on his business crippled him and his operations ground to a halt.

Employees are another source of challenges when it comes to trust. We keep reading in the newspapers about employees of various companies and Government agencies defrauding their employers. Now for the big organisations, their financial might may be able to cushion these shortcomings. However for you that has that small Chicken rearing business, imagine if a staff member never administered the required drugs to the chicken and opted to sell them to other chicken farmers, this could eventually lead to the loss of your entire stock. Such a setback means a lot to a small business.

What do I think about this trust issue?

In life we relate with many people and as a result we have all reasons to trust or not trust them. However, over the years I have learnt that you need to have compartments of trust if you want to live a simple life. There are people you can trust to deliver when it comes to getting work done, others when it comes to keeping time, securing secrets, handling money and so on and so forth.

When you start relating with someone, it is always important to identify which compartment of trust you’ll place him or her in. Truth be told we each have our own areas of weakness as humans and so can’t be relied upon to be trusted 100%. This implies that someone that can be entrusted to deliver on a certain project may not necessarily be entrusted with handling the finances of that project. This saves both parties from the embarrassment caused by the potentially bitter fall out.

From my friend’s experience I learnt why some other shop owners prefer to close their shops entirely whenever they are going away. They are justified to do so since the thought of making massive losses in absentia outweighs the need to keep customers served throughout, at least for the moment. Now this may sound scandalous especially when you are hearing it from an MBA like me. The business books will always tell us one thing but in reality some modifications matter a lot. Most of the material one studies in business is oriented towards large operations with the expectation that small businesses can simply copy and paste.

If you are in a business that doesn’t need the 24 hour cycle to stay alive, you have the lee way to shut it down occasionally just in case you haven’t identified someone worthy of entrusting the operations with. However, for those that have business operations that require babysitting like in the Agriculture sector, it’s high time you worked out a solution towards ensuring that you bottle up your staff or partners in compartments of trust. While it may not bring down the potential losses to zero, it will create some sanity and avoid the kind of extreme circumstances my friend found himself in.

Am glad to conclude by saying that he’s getting back onto his two feet once again.