Tag Archives: Technology

President Museveni, avoid Knee Jerk reactions on Installing Security Cameras


The death of Afande Felix Kaweesi (RIP) took us all by surprise and matters were worsened by the brutal and professionally executed hit. In the aftermath of this occurrence, President Yoweri Museveni was quoted by various media houses as having stated that installation of cameras along public roads should be done as soon as possible.

In the run up to the 20th Common Wealth Head of Governments’ Meeting (CHOGM) held in Kampala, Uganda in 2007, installation of security cameras was on the To Do list. One of the reasons given was that they would continue providing surveillance long after the event. Apart from seeing remnants of poles and housing units for cameras, that project died as fast as it was birthed. Money was spent procuring these cameras, installation was probably done but that is as far as things went.

Mr President, before you embark on another spending spree to procure new cameras, I have a humble appeal. Please do not follow the knee jerk reaction on this matter. Many of your people may be looking at this need merely as a procurement opportunity without internalising its overarching importance towards facilitating crime management in the city of Kampala.

As steps are taken towards implementing your directive, it is crucial that certain things are kept in mind. These include;

  • Needs Assessment and Budgeting – Apart from equipment costs, time and labour required can also be intensive. Product quality is also key as opting for low cost products without considering their abilities could lead to challenges like low quality images hence creating challenges during evidence collection, poor visibility at night or during the rain among others.

  • Planning for Infrastructure, Maintenance and other recurrent costs – In Uganda, we have a tendency to believe that initial costs are all that matters when acquiring technology. Plan ahead for costs of maintaining infrastructure eg Wireless connections to the data centre may require servicing, obstructions could occur near the cameras and have to be removed, cameras may have to be replaced and even outright vandalism of some cameras could occur. In cases of non networked cameras, there might be a need for a team of people to physically collect data from them periodically among other activities. This is where probably the CHOGM camera project went wrong.

  • Technology Integration – Our security forces already have different technologies in use. The Police for example has license plate recognition software which is used a lot to get ticket defaulters. The camera system installed should be able to integrate this and other technologies including facial recognition, gunshot detection, incident mapping, video analytic among others. That way, we shall avoid having silos of technologies that are not interoperable, a waste of tax payers money.

  • Policy Development – There needs to be policies in place to manage this surveillance. It is crucial to achieve a balance between protecting citizens’ privacy rights and enabling law enforcement officers utilise the technology in an effective manner.

  • Active Monitoring Vs Passive Monitoring – Active monitoring is real time monitoring where locations are observed continuously while passive is the opposite. The former approach is a lot more resource intensive but allows the security agencies achieve much more especially when it comes to preventing crime. However, does Uganda’s force have the capacity to actively monitor a widespread camera system covering the entire Kampala city? Maybe a mix of Active and Passive would work best. Certain areas considered hot spots could be monitored actively while for those that are less dangerous, a passive approach can be undertaken. This decision will also inform on the type of technology to be deployed where.

  • Integrating Camera systems with current practices – There are procedures and practices that the security systems are utilising to monitor and manage crime. These do not have to work in isolation with the Camera systems. Could there be a need to mount cameras on all Police Patrol cars for example? In danger spots, can patrol teams be deployed in areas where the camera coverage is poor or where they expect criminals to seek refuge from the cameras?

  • Cameras are not a replacement to normal security duties – It is important to ensure that there is no sloppiness that develops on the part of the security officials as a result of camera installations. The old school physical engagements of investigating, tracking and preventing crime still apply. These cameras should be viewed as the icing on the cake. Footage can be used to corroborate information, identify culprits and witnesses to be interviewed among others.

Any eventual decision on the kind of Cameras to use should not restrict itself to a particular model of cameras but instead opt for a variety of camera models with different abilities. There will however be a need to get assurances from the vendors about their interoperability with other vendors’ equipment.

Technologies that need to be integrated in the procured system should include among others;

Gunshot Detection Systems: They work by utilising a system of sound sensors installed all over the target area. By scanning sounds in the area, these sensors are able to decode whether it is from a gun or not and through a triangulation approach offer an approximate location where the shot was fired from. Integrate this with crime mapping software and you will easily know theneighborhood in question.

License Plate Recognition: This scans number plates of cars and can verify with any database to determine whether the car in question has uncleared tickets, has been reported stolen or any other issue as brought to the attention of the authorities.

Facial Recognition: Advances in technology now allow computer software to be able to match faces when compared with database entries. By integrating this software with the cameras, one should be able to quickly track offenders especially the repeat offenders.

There is a lot more to share on this but it is my hope that this time round, the Government of Uganda manages this project the right way in order to achieve its intended goals without financially haemorrhaging the public coffers.

For God and My Country !!!!

James Wire is a Small Business and Technology Consultant based in Kampala, Uganda

Follow @wirejames on Twitter

Other Articles of interest:

Additional material from Using Public Surveillance Systems for Crime Control and Prevention by Nancy G LaVigne, Samantha S Lowry and others.

He Died!! Where did his Mobile Money go?


On his way home from work, he hired a bodaboda to help him swiftly navigate the traffic jam only to get involved in a nasty accident that saw him lose his life. Charlie (name not real), was an ambitious young man who was out to curve a better world for himself. In his business, he used a lot of Mobile Money (MM) transactions since they offered a lot of flexibility and security. When he died, no one knew about the financial status of his MM account nor his pin code. Not even his wife!!!

Such scenarios are common in Uganda. People die, lose phones with their simcards or travel out of the country only to return years later and the Mobile Money is no longer available.

Where does this Mobile Money go? This is the key question.

It is typical of the telecom companies in Uganda to reassign phone numbers that have not been in use for a while. This re-assignment is done in such a manner that any Mobile Money that was on that account gets erased too. I have a sim card from Airtel and once, due to a long period of inactivity, it was deactivated. Before the deactivation, I had deposited UGX 20,000/= on the Moble Money. Upon reactivation, when I inquired about the MM, all I was told was that I had to register afresh. No explanation was given for the absence of my MM previously deposited.

Imagine a telecom deactivating at least 300 sim cards per day. Of those, let’s say 50% have Mobile Money leftovers that average out to UGX 20,000/= on their individual accounts. This gives a total of UGX 3,000,000/= (Three Million) daily being taken over by the Telecoms company. In a month, this works out to UGX 90,000,000/= (Ninety Million) and a year, that adds up to a conservative estimate of UGX 1,080,000,000/= (One billion, eighty million).

This may not look like much money to the telecom company but a quick analysis reveals that it can pay the annual salaries of at least ten middle level managers with each earning in the region of Eight to Nine Million shillings. This same amount can be used to pay up for the lease on the cars used by the telecom.

While appearing as a small loss on the part of the customer, this money when aggregated becomes massive and this is where the telecom companies benefit unscrupulously.

In another scenario, someone deposits UGX 1,000,000/= (One Million) onto the MM account and does not use it for a period of two weeks. The telecom company earns interest off that money but the customer is only entitled to the principal amount deposited. This is another ugly scar rearing its head in the MM field. Every day, you have Billions of Shillings deposited onto the Mobile Money systems and they earn a hefty sum for the Telecoms companies even if they remain unused for a mere few days. Is it fair that the status-quo continues? Isn’t it time the consumer was given their due?

Well, some telecoms have come up with a spinoff savings scheme using MM but that is like dragging wool over our eyes as clients. Whether I enroll for the savings scheme or not, for as long as I have my Mobile Money on the phone, it is prudent that any interest earned by the telco be passed on to me too (at least a fraction).

Currently there is no serious modality when it comes to regulation of Mobile Money. Like loan sharks, the players set their rules and determine how the game is played. Apart from the requirement by the Central Bank for the Telcos to have bank accounts that backup the electronic money with actual cash reserves, there is nothing more. When MTN suffered an internal MM fraud setback some years back, it was a result of system manipulation that led to issuing of more electronic money than the actual bank reserves had.

In this era as we transition from paper to digital money, it is prudent that the Bank of Uganda wakes up to its responsibility. They need to move swiftly with the times, work with the Uganda Communications Commission and any other parties to ensure that we have a fair and forward looking environment that will see a greater adoption of MM.

Digital Money is a reality we are faced with and have to ready ourselves to embrace it fully.

James Wire is a Small Business and Technology Consultant based in Kampala, Uganda

Follow @wirejames on Twitter